Fishbowl GO provides the essential warehouse functions of Fishbowl on Android and iOS devices. Fishbowl GO can also display interactive sales data and custom BI reports on the Dashboard. Fishbowl GO helps reduce human error and increase accuracy. With the ability to scan barcodes, Fishbowl GO also increases efficiency. Fishbowl GO was designed to be very simple while still providing the ability to perform complex inventory functions. Fishbowl GO can run on a phone, a tablet, or a variety of hardware devices sold through Fishbowl. Similar to Fishbowl Anywhere, Fishbowl GO can be used on the local network, through a VPN, or configured to connect to a public IP address.

Android

1. Install Fishbowl GO from the Google Play Store. The required version of Fishbowl is listed in the app description on the Google Play Store or at the top of the Android Release Notes.
2. If the Google Play Store is not available, follow these steps to manually install Fishbowl GO.
3. Open the app drawer on the Android device and click Fishbowl GO. A shortcut can also be placed on the home screen.
4. The same data used to log in from a Fishbowl Client can be used in Fishbowl GO. Enter the Server Address or name, Port, Username and Password and then click Login. If the device is not on the same local network, see Advanced login.
   
5. Follow the instructions to approve the application and then click Login again.

iOS

1. Download Fishbowl GO from the Apple App Store. The most recent versions of Fishbowl GO require iOS 13 or later. The required version of Fishbowl is listed in the app description on the Apple App Store.
2. Click the Fishbowl GO icon on the home screen.
3. The same data used to log in from a Fishbowl Client can be used in Fishbowl GO. Enter the Server Address or name, Port, Username and Password and then click Login. If the device is not on the same local network, see Advanced login.
4. Follow the instructions to approve the application and then click Login again.
   
5. Printing from iOS devices is possible using AirPrint printers.

Most of the documentation below uses screenshots from the Android version of Fishbowl GO. To see the latest examples of the iOS user interface, click here.

Advanced login

• If the Fishbowl GO device is not on the same local network as the Fishbowl Server, the web port (usually 80) can be used to connect remotely through the Fishbowl REST API.
  
• The web port must match the web port of the Fishbowl Server. If port 80 is already in use, port 2456 is recommended.
  
• The Secure web checkbox should also match the value in the Fishbowl Server.

Approve app

The first time that an integrated application attempts to connect to Fishbowl, the application will need to be approved. The app only needs to be approved once. Follow the steps below to approve an integrated app.

1. Start the Fishbowl Client and open the Settings module, located in the Setup group.
2. Click the Integrated Apps tab.
   
3. Select the integrated app from the list and then click the Approve button.
4. The integrated app should now be able to connect successfully.

To activate Fishbowl GO, install and activate the plugin as described below.

Install plugin

In order to access all of the modules and settings of Fishbowl GO, the Fishbowl GO plugin must be installed and activated from a Fishbowl Client. If the plugin hasn't been activated, only the Part module will be accessible from the app. The global settings for Fishbowl GO are also set in the Fishbowl GO module. Follow the steps below to install and activate the plugin.

The documentation on this page is for the most recent version of the Fishbowl GO plugin. To get the most recent version, Update Fishbowl.

1. In any Fishbowl Client, open the Plugin module, located in the Integrations group.
2. Select the Fishbowl GO plugin and click Install.
3. Completely close all Fishbowl Clients.
4. Exit the Fishbowl Server by right-clicking the Fishbowl Server tray icon and selecting Exit.
5. After re-opening the Fishbowl Server, the admin user can access the Fishbowl GO module from any Fishbowl Client by opening the Integrations group.
6. To grant access to additional users, assign the Fishbowl GO-View access right to the appropriate groups in the User Group module
7. Open the Fishbowl GO module and click Yes in the activation dialog, or click the Activate button.
   

Access to the individual modules of the Fishbowl GO app are controlled with the Fishbowl GO access rights. After installing the plugin, the Fishbowl GO modules available to each user can be customized by assigning access rights.

Plugin settings

The global settings for Fishbowl GO are assigned in the Fishbowl GO module. These settings apply to all users and all devices. Some settings may be stored during the login of Fishbowl GO, so global settings may not change on an individual device until the next login. Several more settings are also available in the app settings.

General Settings

• Quantity preset increments - These custom quantities will appear after clicking the Quantity button in Fishbowl GO.
  

Add Inventory Settings

• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.

Cycle Settings

• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.

Packing Settings

• Always show edit screen - Always show the edit screen when opening an item in the Pack module.
• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.

Part Settings

• Update product UPC - Update the UPC for all associated products when modifying the part UPC in Fishbowl GO.
• Update product image - Update the image for all associated products when modifying the part image in Fishbowl GO.

Pick Settings

• Always show edit screen - Always show the edit screen when opening an item in the Pick module.
• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.
• Only show in progress picks - Only show picks that have a status of Started or Committed.
• Only show user assigned picks - Only show picks that are assigned to the user that is logged into Fishbowl GO.
• Only show entirely fulfillable picks - Only show picks that have all items in stock and fulfillable.

Receive Settings

• Always show edit screen - Always show the edit screen when opening an item in the Receive module.
• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.

Scrap Settings

• Scan each individual item - With this option enabled, the quantity field will always be set to 1.
  • Allow quantity adjustment - This option allows the quantity to be adjusted even if Scan each individual item is enabled.

Shipping Settings

• Include entered shipments - Include shipments that have a status of Entered.

Work Order Settings

• Show all open orders - Show all work orders that have a status of Entered, Issued, or Partial.

App settings

In addition to the plugin settings, several settings are available by clicking the More button in the app.

The modules on the home screen of the app can also be hidden and rearranged by clicking and holding on any module icon.

Buttons

The following buttons are found in most modules of Fishbowl GO.

Back - To go back to the previous screen, click the Back button, or use the Back button on the device.

Scan - To scan a barcode with the camera, click the Scan button. Devices with built-in scanners can use the hardware button. Most devices with barcode scanners can be configured to send an Enter command after scanning, which will automatically open the item in Fishbowl GO. To send a TAB or ENTER after scanning, follow these instructions.

More - To change settings or access the Dashboard, click the More button at the top-right corner of any module.

Refresh - To refresh an item list, click the Refresh button.

Open - An item can be opened by scanning it, or by selecting it from the list and then clicking the Open button or the Enter key on the keyboard. Alternatively, click the Settings button and enable Select & Continue on tap to automatically open the item when it is tapped.

Edit - To edit an item or change the quantity, click the Edit button.

Save - To save an order or item, click the Save button.

Image - To view the part image, click the Image button.

Print - To print barcode labels, click the Print button.

Notes - To view the order notes, click the Notes button.

Quantity - Click the Quantity icon by any quantity field to see a large number pad, or to enter preset quantities.

Pick

• By default, All Open picks will be displayed. All Open includes picks with a status of Entered, Started, or Committed (everything except Finished).
• To display only In Progress picks, enable the option in the Fishbowl GO Plugin. In Progress includes picks with a status of Started or Committed.
• The Pick settings (Picks to display, slot number, notes, etc.) can be set by clicking the Settings button in the top-right corner of the app.
• To open a pick, scan the pick number or select it from the list and then click the Open button at the top.
• To pick an item, scan the item or select it from the list and then click the Pick button at the top.
• To view line item notes, press and hold the pick item.
• Items that are short are not displayed. If all items on an order are fulfilled or short (there aren't any fulfillable items left), the order will not displayed.
• If an item requires tracking, the edit screen will be displayed. Enter or scan the part tracking and then click the Pick button at the bottom of the screen.
• If an item doesn't require tracking, the edit screen can be displayed by clicking the Edit button or by enabling Always show edit screen in the Fishbowl GO Plugin. This also allows the quantity to be edited for partial picks.
• Once an item is picked, it will be removed from the list of items.
• When the last item is picked, the pick will be saved and removed from the list of picks.
• To save a partially picked order, click the Save button at any time.
• Voice announcements can be enabled in the app settings.

Pack

• Packing typically occurs after picking and before shipping. Auto pack can be enabled in the Shipping module options.
• The Pack module displays Entered shipments. Packing can also be bypassed in Fishbowl GO by enabling Include entered shipments in the Fishbowl GO Plugin, which allows an order to be shipped from Fishbowl GO, even if it hasn't been packed yet.
• The number of orders displayed on the device can be set by clicking the Settings button in the top-right corner of the app.
• To open a shipment, scan the ship number or select it from the list and then click the Open button at the top.
• The list of unpacked items is displayed. The current carton is also listed at the top. To add more cartons, click the New Carton button. The current carton can be changed at any time by clicking the carton name or the drop-down arrow.
• To pack an item into the current carton, scan the item or select it from the list and then click the Pack button at the top.
• If an item has tracking, the edit screen will be displayed. When modifying the quantity of a serialized part, modify the serial number list to match the items that are being packed and then click the Pack button at the bottom of the screen.
• If an item doesn't require tracking, the edit screen can be displayed by clicking the Edit button or by enabling Always show edit screen in the Fishbowl GO Plugin. This also allows the quantity to be edited and split into multiple cartons.
• Once an item is packed, it will be removed from the list of unpacked items.
• The Carrier can be modified at the bottom of the screen.
• When the last item is packed, the shipment will be saved and removed from the list of Entered shipments.
• After a shipment is packed, a dialog will be displayed with the option to print a packing list. This will print the default report for the Shipping module. The default printer of the Fishbowl Server will be used, unless a default printer is specified for the location group of the shipment.

Ship

• Shipping occurs after picking and packing.
• By default, the Ship module displays Packed orders. Packing can be bypassed in Fishbowl GO by enabling Include entered shipments in the Fishbowl GO Plugin, which allows an order to be shipped from Fishbowl GO, even if it hasn't been packed yet.
• The number of orders displayed on the device can be set by clicking the Settings button in the top-right corner of the app.
• To ship an order, scan the ship number or select it from the list and then click the Ship button at the top.
• There is no edit screen in the Shipping module. When scanning an order, or clicking the Ship button, the order will be shipped and removed from the list of unshipped orders.
• A shipment can be voided in the Shipping module of the Fishbowl Client if the shipment hasn't been exported to the accounting system yet.

Purchase Order

• The Purchase Order module provides the ability to view, edit, and create purchase orders.
• The number of purchase orders to display can be set by clicking the Settings button in the top-right corner of the app.
• To open a purchase order, scan the purchase order number or select it from the list and then click the Open button at the top.
• To edit a purchase order, open the order and click the Edit button at the top.
• To issue a purchase order, click the Issue button at the top of the order.
• To unissue a purchase order, click the Unissue button at the top of the order.
• To create a new purchase order, click the Add button.
• To add items to the purchase order Items tab, click the Add Item button and choose from the following options.

Add Outsourced Item

Add Discount Item

Add PO Item

Receive

• By default, All Receivable orders will be displayed. All Receivable includes orders that haven't been received yet.
• The number of orders displayed on the device can be set by clicking the Settings button in the top-right corner of the app.
• To open an order, scan the barcode or select it from the list and then click the Open button at the top.
• To receive an item, scan the item or select it from the list and then click the Receive button at the top.
• If an item requires tracking, the edit screen will be displayed. Enter or scan the part tracking and then click the Receive button at the bottom of the screen.
• If an item doesn't require tracking, the edit screen can be displayed by clicking the Edit button or by enabling Always show edit screen in the Fishbowl GO Plugin. This also allows the quantity to be edited for partial receipts.
• Once an item is received, it will be removed from the list of items.
• When the last item is received, the order will be saved and removed from the list of receivable orders.
• To save a partially received order, click the Save button at any time.
• To print receiving labels, click the Print button.

Move

• The Move module is used to move parts between locations and is designed to be used with the Part and Location barcodes that can be printed from the Reports module of Fishbowl. In addition, parts and locations can be entered manually.
• To move an item, scan the current location of the part, then scan the part, and then scan the location where the part is going.
• If an item requires tracking, enter or scan the part tracking and then click the Move button at the bottom of the screen.
• To save the location or part for the next move, click the Lock button.

Add Inventory

• The Add Inventory module is used to add inventory and is designed to be used with the Part and Location barcodes that can be printed from the Reports module of Fishbowl. In addition, parts and locations can be entered manually.
• To add inventory, scan the location where the part will be stored, then scan the part, and then enter the quantity that is being added.
• If an item requires tracking, enter or scan the new tracking and then click the Add Inventory button at the bottom of the screen.
• To save the location or part for the next add, click the Lock button.

Scrap

• The Scrap module is used to remove inventory and is designed to be used with the Part and Location barcodes that can be printed from the Reports module of Fishbowl. In addition, parts and locations can be entered manually.
• To scrap inventory, scan the location where the part was, then scan the part, and then enter the quantity that is being scrapped.
• If an item requires tracking, enter or scan the tracking and then click the Scrap button at the bottom of the screen.
• To save the location, part, or customer for the next scrap, click the Lock button.

Cycle

• The Cycle module is used to adjust the quantity of parts and is designed to be used with the Part and Location barcodes that can be printed from the Reports module of Fishbowl. In addition, parts and locations can be entered manually.
• To cycle an item, scan the current location of the part, then scan the part, and then enter the actual quantity in that location.
• If an item requires tracking, enter or scan the actual tracking and then click the Cycle button at the bottom of the screen.
• The location will be updated with the entered quantity and tracking. If the quantity was decreased, the items that weren't entered will be removed.
• To save the location or part for the next cycle, click the Lock button.

Location

• The Location module allows locations to be viewed, and added.
• To view the inventory stored in the location, click the location name.

Part

• To see part information, scan the part barcode or enter the part number or UPC and then click the Search button at the top.
• To see more details, click Details.
• To add or modify the UPC, enter the UPC and then click the Save button.
• To create a new part, click the Add button.
• To update the UPC of all associated products, enable Update product UPC in the Fishbowl GO Plugin.
• Click the part image to capture a new image from the camera.
• To update the image of all associated products, enable Update product image in the Fishbowl GO Plugin.
• To see inventory details for other locations, swipe the gray bar to the left or right, or click the arrow button.
• To print the part barcode, click the Print button. This will print the default Part Label report as specified in Fishbowl's Reports module options.
  

Work Order

• The Work Order module provides the ability to finish work orders.
• If the Show all open orders setting is unchecked, only Started work orders will be displayed. If the option is checked, Entered work orders will be shown as well. Note that a work order has a status that is separate from the manufacture order status.
• After opening an order, the instruction steps are displayed. Click the checkmark to complete the instructions.
• Raw goods will also be displayed. Click the Add button to add raw goods.
• If the work order hasn't been picked, Fishbowl GO will give the option to open the pick.
• The final step shows the finished goods that will be produced by the work order. The quantity of the finished good can be adjusted or click the Add button to add finished goods.
• Enter any necessary tracking information and then click the Finish button to fulfill the work order.

Sales Order

• The Sales Order module provides the ability to view, edit, and create sales orders.
• The Sales Order settings (sales orders to display, default customer, etc.) can be set by clicking the Settings button in the top-right corner of the app.
• To open a sales order, scan the sales order number or select it from the list and then click the Open button at the top.
• To edit a sales order, open the order and click the Edit button at the top.
• To issue a sales order, click the Issue button at the top of the order.
• To unissue a sales order, click the Unissue button at the top of the order.
• To Quick Fulfill a sales order, click the Quick Fulfill button at the top of the order.
• To create a new sales order, click the Add button.
• To add items to the sales order Items tab, click the Add Item button and choose from the following options.

Add Note Item

Add Tax Item

Add Drop Ship Item

Add Discount Item

Add Credit Return Item

Add Sale Item

• To take a payment, click the Payment button on the sales order.

• Credit card processing is supported by opening the app settings and clicking Payment Setup.
  
• Card numbers can be typed manually or entered automatically with a credit card scanner (such as the VP3300).

Delivery

• The Delivery module is same as the Ship module for Fishbowl GO, except it allows a signature to be added.
• The dimensions of the signature image can be customized on the Details tab of the Shipping module by clicking the Change image options button.

Dashboard

• The Dashboard displays interactive BI reports from Fishbowl.
• Custom BI reports can be created in the BI Editor module.
• A BI report must be marked as a Dashboard Gadget in the BI Report module before it can be viewed in Fishbowl GO.
  
• To view the Dashboard, click the More button at the top-right corner of any Fishbowl GO module and choose Dashboard.
  
• To automatically display the Dashboard after logging into Fishbowl GO, open the Dashboard, click the More button, and select Display on login.
  
• Selecting Edit Reports allows dashboard gadgets to be hidden or re-arranged by holding and dragging the Move icon.
  
• To enlarge a report, click the Fullscreen button
  .

Troubleshooting

• Assistance from a network specialist is highly recommended throughout the setup process.
• Approve the app first, then open the Fishbowl GO module and activate the plugin.
• If a user doesn't have access to a module in the app, assign the Fishbowl GO access rights as described here.
• Have a network specialist assist in opening Fishbowl's ports through the firewall/network. Turn off any antivirus software and try connecting to see if it is blocking access to Fishbowl GO. DISCLAIMER: We do not recommend doing this without assistance from a trained professional.
• More than one API user logged in: The simplest solution is to open the Fishbowl Server Tools > Options > Server tab > Users can only be logged in once check box. Another solution is to click the Options button on the device and logout of the app. Then tap the device's Open apps button and completely exit the app. This will log out that user on the server. This must be done every time to correctly log out. Increasing the device's sleep time can also help this.
• Incorrect location scan (i.e. Scan location barcode for tag 12, and location tag 8 appears): Uninstall and reinstall Fishbowl GO on the device.
• Pick errors: Go to Pick settings on the device and increase the number of lines shown (default is 99).
• Network connectivity throughout warehouse must be consistent. Pinging the server's IP address (through the command prompt) can identify packet loss issues. Packet sniffers can be used in identifying speed issues on the network. Seek assistance from a network specialist.

Manual install If the Google Play Store is not available, you can download or request the Fishbowl GO.apk file and follow these steps to manually install it.

1. Copy the file to the Android device, or use the link above to download it directly from the website onto the Android device.
2. Open the file on the Android Device.
3. A security warning may be displayed about installing apps.
   
   If so, open the security settings on the device and allow the installation.
   
4. Click Install to install Fishbowl GO
   

Release Notes

Note: Fishbowl GO now uses the REST API to connect to the Fishbowl Server. To access the REST API, the web port (usually port 80) needs to be open on the Fishbowl Server. If you are having problems connecting Fishbowl GO, please ask your IT professional to verify that port 80 is open on the Fishbowl Server. If port 80 is not working, the port can be changed by following the steps in this PDF.

To read the release notes for the iOS version of Fishbowl GO, visit Fishbowl GO on the App Store, scroll down to What's New and then click Version History on the right side.

To read the release notes for the Android version of Fishbowl GO, click the menu icon in the mobile app, select About, and then click Release Notes.

The latest version of Fishbowl GO for Android can be downloaded from the Google Play Store. Previous versions are available under the Fishbowl GO section of the Download Updates page.

• Fishbowl GO 6.2 for Android requires Fishbowl 21.11 (2021-11-11) or higher
• Fishbowl GO 6.1 for Android requires Fishbowl 21.11 (2021-11-11) or higher
• Fishbowl GO 6.0 for Android requires Fishbowl 21.11 (2021-11-11) or higher
• Fishbowl GO 5.3 for Android requires Fishbowl 21.4 (2021-04-15) or higher
• Fishbowl GO 5.2 for Android requires Fishbowl 21.4 (2021-04-15) or higher
• Fishbowl GO 5.1 for Android requires Fishbowl 21.4 (2021-04-15) or higher
• Fishbowl GO 5.0 for Android requires Fishbowl 21.4 (2021-04-15) or higher
• Fishbowl GO 4.13 for Android requires Fishbowl 20.10 (2020-10-08) or higher
• Fishbowl GO 4.12 for Android requires Fishbowl 20.10 (2020-10-08) or higher
• Fishbowl GO 4.11 for Android requires Fishbowl 20.10 (2020-10-08) or higher
• Fishbowl GO 4.10 for Android requires Fishbowl 20.7 (2020-07-09) or higher
• Fishbowl GO 4.9 for Android requires Fishbowl 20.7 (2020-07-09) or higher
• Fishbowl GO 4.8 for Android requires Fishbowl 20.7 (2020-07-09) or higher
• Fishbowl GO 4.7 for Android requires Fishbowl 20.7 (2020-07-09) or higher
• Fishbowl GO 4.6 for Android requires Fishbowl 20.5 (2020-05-21) or higher
• Fishbowl GO 4.5 for Android requires Fishbowl 20.5 (2020-05-21) or higher
• Fishbowl GO 3.8 for Android requires Fishbowl 20.2 (2020-02-20) or higher
• Fishbowl GO 3.1 for Android requires Fishbowl 19.6 (2019-06-11) or higher
• Fishbowl GO 3.0 for Android requires Fishbowl 19.5 (2019-05-07) or higher
• Fishbowl GO 2.3 for Android requires Fishbowl 17.5 (2017-07-13) or higher
• Fishbowl GO 2.0 for Android requires Fishbowl 17.5 (2017-05-23) or higher
• Fishbowl GO 1.0 for Android requires Fishbowl 16.5 (2016-07-14) or higher